Subscription Policies

Cancellation Policy for Subscription Purchases

By placing an order, we are entitled to charge your card for future orders at the delivery frequency and quantity you have chosen. The cost of each shipment may vary depending on the quantity and frequency of the order. Subscription deliveries are sent automatically unless you cancel your order beforehand. All items purchased as subscription deliveries are excluded from discounts, offers and promotions.

To cancel the subscription delivery, please visit the customer area "Orders" in your user account and click on the link to cancel the subscription deliveries. You will be asked to confirm this action and state why you have decided to cancel the subscription deliveries. Your automatic subscription deliveries will be cancelled and no further orders will be placed. You will receive a confirmation of the cancellation by email. If you have any questions, please email support@naturfactor.de

Subscription management